Application Management Specialist (m/f)

it-economics Bulgaria is the local subsidiary of it-economics GmbH based in Germany. As an individual IT consulting company, it-economics GmbH supports renowned banks, large international insurance enterprises and IT service operators with a comprehensive, interdisciplinary approach. Together with our clients we not only design and implement custom tailored Java based software applications but also run complex projects throughout all lifecycle phases.

As an Application Management Specialist you enlarge our existing team and work on projects within a demanding and diversified client environment.

Your responsibilities:

  • Provide application maintenance and support by troubleshooting of server applications in a production and test environments
  • Ensure the efficiency, stability, security and accessibility of all supported customer’s applications
  • Quickly detect, analyse and resolve customer issues, as well as network or server outages in production and test environments
  • Identify root-causes and find permanent solutions
  • Identify opportunities to improve efficiency of business processes

Your profile:

  • A successfully completed economics, engineering or informatics degree or comparable university education
  • Proficiency and experience in managing processes in *nix environments (profound Linux knowledge/Red Hat)
  • Knowledge and experience in managing/supporting networks (e.g. firewalls, NAT, load balancing, Virtual IP, DNS, DHCP, network topology description knowledge, certificates, network security)
  • Application Server (e.g. WebSphere, JBOSS) and Apache Webserver knowledge would be appreciated
  • JVM knowledge of terms, workflow and analysis of situations (garbage collection, heapsize, memory management)
  • Experience with/or Citrix, WinSCP, SSH, Dynatrace
  • Participate in and manage Incident Management and Problem Management processes to resolve production issues and root-cause analysis, resolution, and reporting
  • Maintain a knowledge base of known defects, issues, process, techniques etc.
  • Excellent command of English language, command of German would be considered as an advantage
  • Team player, ability to effectively prioritize tasks in a highly dynamic work environment
  • Comfortable with flexible work models (possibly also work on holidays, work on shifts, stand by, etc.)

Your benefits:

  • Challenging projects at well-known and globally acting clients
  • Very good learning opportunities in the areas technology, business expertise and management
  • Flat hierarchies and efficient decision paths
  • Room for your own ideas and opportunities to actively shape aspects of a constantly growing consulting company
  • An appreciating, respectful and friendly team atmosphere based on trusted relations
  • Work-life balance according to individual needs
  • Attractive salary including social benefits